Instructor FAQs

The Help topics for instructors and FAQs and responses are in alphabetical order below.  You can view as a list or single view and there is a search function ...

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I can't view the instructor e-modules after launching?

Instructions

If the e-modules content is not displayed, the most likely reason is that you do not have the Flash Player plug-in installed, or you may have an older version of the Flash Player.

If this is the case, a message will be displayed in the browser window instructing you to visit the Flash Player download site to get the latest version

 (http://www.adobe.com/products/Flashplayer/).

We recommend that you always have the latest version of the player installed. Alternatively you may receive a message saying that your Flash player has blocked access to the content.

To change your Flash Player security settings, follow these steps:

 In your browser, go to:

  •        In the Global Security Settings tab, tick the box 'Always Allow'
  •       There is no Confirm or OK button, so just close your browser to save the  settings.
  •       Re-launch the course; the content should now be displayed correctly.



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